Newsmax is a popular conservative news app available on Android devices. It offers access to live streaming of Newsmax TV along with articles from Newsmax.com. However, many users have reported issues with Newsmax not working properly on their Android devices. There can be different reasons behind issues you might be facing withNewsMax. We have enlisted some common solutions when NewsMax is not working on Android properly.
Common Newsmax Issues on Android
Some common issues faced by users when Newsmax stops working on Android include:
- App not loading or crashing on launch
- Black/white screen on launch
- Videos not playing
- Playback issues like freezing or buffering
- “No EPG data available” error message
- Login issues and account-related problems
These issues can occur due to various reasons ranging from app bugs to problems with the device itself.
Fix Newsmax App Not Loading or Crashing on Android
If the Newsmax app is not opening or crashing on launch, try these steps:
Solution 1: Update the App and Android OS
- Go to the Play Store and check if any updates are available for the Newsmax app. Install the latest updates.
- Also, make sure your Android OS is updated to the latest version.
Solution 2: Force Stop the App
- Go to Settings => Apps.
- Find the Newsmax app, tap on it, and choose Force Stop.
Solution 3: Clear App Cache and Data
- In the App info screen, tap Storage.
- Tap Clear Cache and Clear Data options.
Solution 4: Uninstall and Reinstall the App
If the above steps don’t work, uninstall the Newsmax app and install it again from the Play Store. This will clear all data and cache associated with the app.
Fix for Black/White Screen Issue on NewsMax
If Newsmax is only showing a black or white screen on launch, try these troubleshooting tips:
- Force stop the app and clear cache/data, as explained above.
- Check if the issue occurs on other apps, too. If yes, it could be a device issue.
- Boot your Android phone in safe mode and check if the problem persists.
To boot in safe mode:
- Press and hold the Power button.
- Tap and hold on to the Power off option on the screen.
- Tap OK to restart in safe mode.
This will disable all third-party apps and services. If Newsmax works fine in safe mode, then some other app is causing issues.
How to Fix Playback Problems on NewsMax
Issues like videos not playing, freezing, or buffering can occur due to network problems.
Solution 1: Check Internet Connection
Make sure WiFi or mobile data is working fine by loading other apps or webpages.
Solution 2: Restart Router (for WiFi)
If you face buffering only on WiFi, restart your wireless router. This will refresh the internet connection.
Solution 3: Disable Battery Optimization
On some Android devices, battery optimization can disrupt app performance.
Go to Settings => Apps => Special app access => Battery optimization. Look for Newsmax and turn off battery optimization.
Solution 4: “No EPG Data Available” Error
EPG or Electronic Program Guide allows you to see upcoming program data. If you get a “No EPG data available” error on Newsmax, try these steps:
- Force stop the app and clear cache/data.
- Make sure your internet connection is working properly.
- Check the Newsmax server status at Downdetector. If it shows issues, wait for some time.
Login and Account Related Issues
If Newsmax is not letting you log in or asking you to login again and again, try these fixes:
- Make sure you are entering the correct username/password.
- Clear app data, which will clear any corrupted login data.
- Try resetting your password via the Newsmax website.
- Contact Newsmax supportif the problem persists.
Contact Newsmax Support
If none of the above tips work, you can contact Newsmax customer support:
- Via email at support@newsmax.com
- Submit a request at the Newsmax support page
- Call at 1-888-783-8512 during business hours
Explain the problem in detail and any troubleshooting steps you may have tried. The Newsmax team can look into the issue and provide solutions based on the exact error.
Final Words
Newsmax not working properly can be frustrating, but the problem can often be fixed by troubleshooting on your end. Update the app and Android OS to the latest versions. Try clearing app data and cache. Check for internet and server issues. Contact Newsmax support if all else fails. With some patience and by methodically applying these fixes, you should be able to resolve any Newsmax problems on your Android device.